PRIVACY POLICY

www.coveredhub.com.au (the website) is owned and operated by All Bases Covered Pty Ltd

(ACN 075 758 548). This Privacy Policy details the care with which we handle any personal information you supply to us. It should be read in conjunction with the website’s Terms and Conditions which are available here.  By visiting www.coveredhub.com.au, you are deemed to have accepted the policies outlined below.

All Bases Covered Pty Ltd is entitled, at our sole discretion, to amend, add or remove any part of this Privacy Policy at any time without notice. To ensure that you’re aware of any amendments, additions or deletions, please review this policy periodically.

COLLECTION OF PERSONAL INFORMATION

All Bases Covered Pty Ltd only collects information about you that you elect to provide to us (e.g. during the registration process, or when you add businesses to your list of favourites).

We may automatically record other information provided by your web browser as well, in order to provide you with a better www.coveredhub.com.au experience. Information that is automatically collected may include your domain name (the web address after the @ symbol in your email); the IP address used to connect to the Internet; the average time spent on our website; the number of pages you view and the time you view them for; search terms you use to find us; and the websites you visit before landing on our site. The amount of information collected depends on the settings of your web browser. We use Google Analytics to supply this information.

COOKIES

We also track patterns of website usage through “cookies”, which identify and recognise individual computers (as opposed to the person using the computer) that visit www.coveredhub.com.au. Cookies are pieces of information that a website transfers to the hard drive of a visitor's computer for record-keeping purposes. These cookies will enhance your www.coveredhub.com.au experience by storing information about your preferences. Most major websites use cookies and the majority of internet browsers are pre-set to accept them. However, if you prefer not to receive cookies you can disable them within your computer’s browser preferences.

USE AND DISCLOSURE OF PERSONAL INFORMATION

Personal information that we collect may be used to provide you with relevant content, products and services; to collect payments; to administer your account; to supply updated or new information about our website or the products and services contained within; or to promote our business and other local businesses to you.

On occasion, we will be required to disclose some of your personal information to third party organisations, including outsourced service providers; legal, accounting, financial or other professional advisors; regulatory, government and other authorities as required by law; and our related organisations.

Information that we collect from your web browser will be used to enhance your experience  on www.coveredhub.com.au, enabling us to provide personalised content that is tailored to your needs.

All data gathered about website usage is aggregated, with personally identifiable characteristics removed so that users remains anonymous.

We will not use your personally identifiable information or data for a purpose other than the purposes for which you supplied it, unless:

  • The information is necessary to conduct a transaction between you and that person or organisation and that transaction has been requested by you; or
  • We are required by law to do so; or
  • There are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or
  • That person or organisation is providing a service to All Bases Covered Pty Ltd, in which case they will be required to maintain the same or similar privacy principles as specified in privacy legislation; or
  • We find that your actions on the website breach the Terms and Conditions; or
  • You have given us consent to do so.

You have the right to access personal information we have collected about you, subject to restrictions provided by law. We do our best to keep this information as accurate as possible, but you may notify us at any time that you want to change the information held. Please email us at info@allbasescovered.com.au with “Privacy Policy” in the subject line if you wish to access or update personal information held about you. We reserve the right to charge a reasonable fee for access to this information. If we do not allow you to access the personal information we hold about you, we will provide you with a reason for our denial and the opportunity to respond.

SECURITY

All Bases Covered Pty Ltd will take reasonable steps to ensure the security of any information you provide to us. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed.

LINKS TO OTHER SITES

All Bases Covered Pty Ltd will provide access to other sites beyond our website www.coveredhub.com.au, accessible by clicking on links throughout the site. All Bases Covered Pty Ltd is not responsible for the privacy policies and practices of other websites. We recommend that you seek out the privacy policies of these sites to establish the way in which they collect and use your personal information.

CHILDREN'S PRIVACY

www.coveredhub.com.au is not designed for or directed at children and all people under the age of 18 must obtain the consent of their parents or legal guardians before using or submitting any information to our website. We understand the importance of protecting children’s privacy, particularly in online environments, and will adhere to this Privacy Policy in respect of any information submitted by minors. However, the primary responsibility rests on parents and guardians to properly supervise their children’s use of this website.

MORE INFORMATION ABOUT PRIVACY

www.coveredhub.com.au is a highly interactive website, and we suggest that you use your discretion when providing personally identifiable information in any business reviews, comments, forum questions and answers, photo and video uploads and any social media links to the website etc. Please keep in mind that whenever you post personally identifiable information in a public forum, you may receive unsolicited messages from other parties. Ultimately, you are solely responsible for the amount of personal information you reveal in a public forum, and you are also responsible for maintaining the secrecy of your username, password and any account information. Please be careful, courteous and responsible.

More information about privacy issues in Australia is available at www.privacy.gov.au.